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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Patrick Berard

April 5, 2024

5  out of  5 rating by Patrick Berard
"Jonathan saved me a ton of time setting up auto billing, one less thing to stress about"
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Kimberly Sawyer

April 5, 2024

5  out of  5 rating by Kimberly Sawyer
"This State Farm office was wonderful! Their hospitality was excellent! They helped me find auto insurance and renters insurance much, much cheaper than GEICO. We recommend this office."
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Olivia Durham

April 5, 2024

5  out of  5 rating by Olivia Durham
"Rio’s outstanding customer service is the reason for this rating. I’m an extremely loyal customer with State Farm who’s concerned with the rates consistently rising. I’ve addressed my concerns with serval agents at this location. After Rio took my payment before he allowed me to hang up. He immediately looked into my account to ensure I was getting the best rates. He gave suggestions that will actually help me financially. Although I didn’t move forward as of yet it was GREAT to know I had those options. Something no one has ever told me. It was a pleasure speaking with Rio this morning."
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Michael Christopher Radford

April 5, 2024

5  out of  5 rating by Michael Christopher Radford
"This State Farm office is spectacular. Harry was so helpful over the phone and took time to help me with my policy! Would leave more stars if I could! Thank you Harry!"
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Christine Polanic

April 4, 2024

5  out of  5 rating by Christine Polanic
"Jenny and her team are always extremely helpful whenever I have a question of any kind. They are detailed and thorough and always quick to respond. I recently called her office with a question about an upcoming bill and Jonathan was friendly, kind, and was able to help me with everything I needed within minutes. I would recommend them to anyone looking for an agent in the Chicagoland area. We have been her clients for almost 10years and although we moved out to the suburbs 4 years ago, we still use her agency because we’ve had such a great experience over the years."
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Tom French

April 4, 2024

5  out of  5 rating by Tom French
"Have used State Farm for years from my renter’s insurance. Friendly associates and great customer service."
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Cynthia Tao

April 4, 2024

5  out of  5 rating by Cynthia Tao
"Laura was great!"
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Michael Lasecki

April 4, 2024

5  out of  5 rating by Michael Lasecki
"When contacting Jenny’s office with insurance concerns.. Jonathan was the rep who handled my call. He was fast, friendly and was able to get me what I needed with ease. This is the kind of service that goes above and beyond.. esp when dealing with something not so exciting like insurance. lol. I would recommend Jenny’s location to anyone searching for a State Farm Rep. Her team is 100%. Special shout out again to Jonathan! 👍👏🔥 ⭐️⭐️⭐️⭐️⭐️"
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Kevin Callahan

April 4, 2024

5  out of  5 rating by Kevin Callahan
"I had an exceptional experience working with Jonathan Hayes at Jenny Tola - State Farm Insurance Agency! Jonathan assisted me with securing a new homeowner policy, and his professionalism and positive attitude made the entire process a breeze. He was incredibly knowledgeable, patient, and went above and beyond to ensure I understood all aspects of my policy. I highly recommend Jonathan Hayes and the entire Jenny Tola - State Farm Insurance Agency team to anyone seeking insurance assistance. Their dedication to customer satisfaction and positive demeanor truly set them apart!"
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Kos Y

April 3, 2024

5  out of  5 rating by Kos Y
"good people 👍 👏 👌"
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Barbara Seyfarth

April 3, 2024

5  out of  5 rating by Barbara Seyfarth
"Jonathan's customer service was excellent. His answers to my questions were clear and concise. He also followed-up immediately with an email summarizing our conversation and a copy of my insurance card. 6-stars for Jonathan. Barbara S - 4/3/24"
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Audrey Penney

April 2, 2024

5  out of  5 rating by Audrey Penney
"Jonathan helped me transfer state to state and made sure I got the best deal. I didn't contact the office until mid afternoon and he was able to get it done before the end of day. Very kind and helpful!"
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Chloe z

April 2, 2024

5  out of  5 rating by Chloe z
"I am new to this State Farm branch but have been pleased with all the help I have received thus far with my auto insurance. Both Jonathan and the initial representative I spoke with (who I now forget the name of), have been quick to respond, helpful and considerate. Notably, I would consider the auto insurance rates very competitive for the area. Although I can't speak more to the experience in more stressful situations (ie filing a claim etc), I would recommend them based on my experience thus far."
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Lester Cook

April 2, 2024

5  out of  5 rating by Lester Cook
"They are always there to help"
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Irene Falla

April 1, 2024

5  out of  5 rating by Irene Falla
"Jhonathon was very helpful. He also has very good customer service."
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Mark Orland

April 1, 2024

5  out of  5 rating by Mark Orland
"Jonathan has been great in coordinating and helping communicate through the process of first time home owner's insurance. Greatly appreciate his insight and help!"
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HaoQi Li

April 1, 2024

5  out of  5 rating by HaoQi Li
"Jonathan is super patient and professional with my complicated questions!!! So grateful!!!"
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Mariely Nieto

March 29, 2024

5  out of  5 rating by Mariely Nieto
"Jonathan was very quick to get back to me with the questions I had regarding my insurance payments, very friendly, the text message system is great! Thank you for all you help 🙂⭐"
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Liliana Costa

March 29, 2024

5  out of  5 rating by Liliana Costa
"The staff at Jenny Tola’s office have always been so helpful and personable. Jonathan helped me out today when I was having some issues. We all know insurance things are not fun, but it’s nice to be able to call and talk to someone in person. Big thanks!"
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Whitney Finch

March 29, 2024

5  out of  5 rating by Whitney Finch
"Jonathan is absolutely AMAZING! We decided to make the switch from Geico to State Farm for our auto & homeowners insurance and he made our transition as smooth as possible. He answered all of my questions, made sure I had all the documentation I needed, and has followed up with me every step of the way. 10/10 RECOMMEND. Thank you for everything. You're the best!"
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Becki Conant

March 29, 2024

5  out of  5 rating by Becki Conant
"Great service, very responsive! Highly recommended."
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Bobbie Garrett

March 29, 2024

5  out of  5 rating by Bobbie Garrett
"Excellent customer service skills, very polite , courteous, knowledgeable, from state farm , need more exactly like him Johnathan ! I think that was his name, see about getting insureds some coupons at POEYE'S! PLEASE WE LIKE TO EAT TOO!"
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Pedro Ortiz

March 28, 2024

5  out of  5 rating by Pedro Ortiz
"Great customer service. Attention to detail. Addressing clients needs promptly and efficiently. Provide economical alternatives to the person who needs insurance."
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Grace Czachor

March 27, 2024

5  out of  5 rating by Grace Czachor
"Nice people and very professional. Thank you !"
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Richard Feingold

March 27, 2024

5  out of  5 rating by Richard Feingold
"Friendly and diligent services."