Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Linda Long

Linda Long

September 16, 2024

5  out of  5
rating by Linda Long
"Just spoke with Jonathan in Jenny Tolas State Farm office. He was so helpful and reassuring..he actually made my day brighter...THANKS JONATHAN !"
We responded:
"Linda, thank you so much for sharing your positive experience with our team! Jonathan is a great member of team who really cares about our clients. Providing friendly and efficient service is what we take pride in every day: we really appreciate being your good neighbor here in Chicago! "
Profile photo of Lauren Howerter

Lauren Howerter

September 16, 2024

5  out of  5
rating by Lauren Howerter
"Jonathan is a delight to work with. He’s incredibly helpful and provides exceptionally fast service. Working with Jonathan has made my day better a brighter on a number of occasions."
We responded:
"Lauren, we love reading reviews like yours! Jonathan & our entire team go above and beyond to provide friendly and exceptional service: knowing that we make a small, positive difference in your day through our work ethic reminds us of how important our values of kindness & efficiency are for everyone. We wholeheartedly appreciate your business: thank you for letting us be your good neighbor here in Chicago! "
Profile photo of Catherine Ross

Catherine Ross

September 13, 2024

5  out of  5
rating by Catherine Ross
"I just submitted a roadside assistance claim in person and I received friendly, efficient service. I highly recommend Jenny Tola State Farm insurance office!"
We responded:
"Catherine, thank you so much for your kind words! We take pride in our friendly, efficient service - it is an absolute pleasure taking care of your auto insurance needs and being your good neighbor here in Chicago! 🚗 "
Profile photo of David Russell

David Russell

September 11, 2024

5  out of  5
rating by David Russell
"Jonathan was a great help when I had questions! Thank you Jonathan for all you do!"
We responded:
"Thank you for sharing your positive experience with Jonathan, David! Jonathan is a great member of our team - we appreciate being your good neighbor here in Chicago! 🏙️"
Profile photo of Rob Smith

Rob Smith

September 10, 2024

5  out of  5
rating by Rob Smith
"Excellent, friendly service from this office."
We responded:
"Rob, thank you very much for sharing your positive experience with our team! We take pride in providing excellent, friendly service for everyone in our community here in Chicago - it's a pleasure taking of your insurance needs 🚗🏠 ~Jenny Tola, State Farm Agent"
Profile photo of nikki taer

nikki taer

September 10, 2024

5  out of  5
rating by nikki taer
"Jonathan was so helpful and made it so easy to transfer my coverage from out of state!"
We responded:
"Helpful and easy is how we like to do business: welcome to Chicago, Nikki! We're thrilled to have you here in our community and really appreciate you sharing your positive experience with our team. It's a pleasure being your good neighbor here in Illinois! 😎 ~Jenny Tola, State Farm Agent "
Profile photo of Nick Mungor

Nick Mungor

September 9, 2024

5  out of  5
rating by Nick Mungor
"Jenny Tola’s office has been great to work with. Responsive and professional team, highly recommend."
We responded:
"Likewise, Nick! It's a pleasure being your good neighbor here in Chicago 🏙️ "
Profile photo of daniel Allen

daniel Allen

September 6, 2024

5  out of  5
rating by daniel Allen
"If these guys can't answer any questions or concerns they will reach out and find answers from every source available I have been dealing with this office for close to 20 years and have had so many interactions and walked away with the quickest, concise answers from updates to notary, and myriad other assistance. Solid crew solid office!"
We responded:
"Daniel, thank you very much for your kind review! We take pride in the quality of our work that we provide each day and, even more so, being your good neighbor here in Chicago: it's a pleasure taking care of your insurance needs! 🚗🏠"
Profile photo of Sarah Mineo

Sarah Mineo

September 5, 2024

5  out of  5
rating by Sarah Mineo
"Jonathan was such a joy to work with. He went over all the details of my policy to get me the best possible coverage at the best price. I have been working with Jenny Tola for about 7 years now and they have never disappointed in their service and enthusiasm."
We responded:
"Sarah, likewise! It's a joy reading reviews like yours: Jonathan really cares about our community and goes above & beyond for everyone. We really appreciate you sharing your positive experience with us - thank you for letting us be your good neighbor here in Chicago! 🏠"
Profile photo of kyle vaneenenaam

kyle vaneenenaam

September 5, 2024

5  out of  5
rating by kyle vaneenenaam
"Outstanding service! Very responsive team!"
We responded:
"Thanks so much for your kind words, Kyle! Our team is dedicated to providing outstanding service for everyone - we appreciate being your good neighbor here in Chicago 🏙️"
Profile photo of Pat D

Pat D

September 3, 2024

5  out of  5
rating by Pat D
"Harry, was very supportive and answered all of my questions with superb customer service, and upmost professionalism. Thanks Harry."
We responded:
"Pat, thank you very much for sharing your positive experience with Harry! Harry really cares for our clients and his superb customer service & upmost professional are what we take pride in each day - thank you for letting us be your good neighbor here in Chicago 😃"
Profile photo of Clemen “Clemen” Herrera

Clemen “Clemen” Herrera

September 3, 2024

5  out of  5
rating by Clemen “Clemen” Herrera
"Jonathan was fast and efficient in helping me for what I needed. Great Customer Service"
We responded:
"Thanks so much for your kind review, Clemen! Jonathan is a great member of our team and goes above & beyond for our clients. We appreciate being your good neighbor here in Chicago 🚗🏠 "
Profile photo of Borbala Hill

Borbala Hill

August 30, 2024

5  out of  5
rating by Borbala Hill
"Jenny and her team have been great to us for 17years. Anything we needed or had to change they were always there. We moved to Florida and have to end our relationship. Again thank you Jenny and Team 🥰❤️"
We responded:
"Borbala, we wholeheartedly appreciate being your good neighbor for the past 17 years here in Chicago! Here's to new horizons of opportunity and new dimensions of happiness in Florida 😎"
Profile photo of Jonathan Williams

Jonathan Williams

August 29, 2024

5  out of  5
rating by Jonathan Williams
"i’ve had my car insurance and home insurance with Jenni for over 10 years now. Her team and staff have always been incredibly responsive and helpful. Recently I needed to open a renters policy for my mother. I reached out and Jonathan at the office took my call and all of my information. he then staged it and connected me with his colleague Shane, who couldn’t have been more helpful. They answered my questions. Help me understand what my options were and got me on the way with the policy and less than 15 minutes. Highly recommend!"
We responded:
"Jonathan, thank you so much for your generous review & for your loyalty for over 10 years! We are proud to be your good neighbor here in Chicago and it's a pleasure to assist with your mother's insurance needs. Please don't hesitate to reach out if we can ever be of further assistance - many thanks again! 🚗🏠"
Profile photo of Judson Bernardo

Judson Bernardo

August 28, 2024

5  out of  5
rating by Judson Bernardo
"Very pleased with the Jenny Tola State Farm team. Working with Harry was a great experience, he’s very knowledgeable about all the policy details, tailored my policy to my specific needs, but more importantly I appreciated that he just spoke to me like a normal human being and not some sort of pushy salesman!"
We responded:
"Judson, thank you very much for your kind words! Harry is an amazing part of our team: his work is a great example of how we treat all of our clients with kindness and respect. Your needs come first, and we're thrilled to hear of your positive experience with our team. It's a pleasure being your good neighbor here in Chicago! 💯"
Profile photo of Ashley Grady

Ashley Grady

August 28, 2024

5  out of  5
rating by Ashley Grady
"Fast & kind customer service! Responded to my emails quickly & followed up with detailed information on a home policy, which ended up saving me money on our car insurance as well. Much appreciated!"
We responded:
"Thanks so much for your kind review Ashley! Providing efficient and friendly service is our specialty 😎 "
Profile photo of R H

R H

August 27, 2024

5  out of  5
rating by R H
"Jonathan Hayes gave me the best quote and a very user friendly experience. Highly recommend!"
We responded:
"R H, thank you very much for sharing your positive experience with Jonathan! Efficiency and friendliness are how we do business in our community - thank you for letting us be your good neighbor here in Chicago 😃"
Profile photo of Alan Dodaro

Alan Dodaro

August 16, 2024

5  out of  5
rating by Alan Dodaro
"I've been a customer of Jenny's for years and recently worked with Rio on a policy update. In just an hour I got everything I needed. Love working with a great, local business."
We responded:
"Thank you for your kind review, Alan. We appreciate your business and loyalty. We look forward to assisting you for years to come. Take care! 😊"
Profile photo of Betsy Diller

Betsy Diller

August 13, 2024

5  out of  5
rating by Betsy Diller
"This office has been very helpful! Harry has been excellent to work with. They have always tried to help find me discounts and bundles for the best deal. They make the process very simple and user friendly."
We responded:
"Thank you so much, Betsy. It's so kind of you to take the time to submit this lovely review. We appreciate you!"
Profile photo of Jimmy Kifarkis

Jimmy Kifarkis

August 13, 2024

5  out of  5
rating by Jimmy Kifarkis
"Very professional crew and excellent customer service."
We responded:
"Thank you, Jimmy. We appreciate you!"
Profile photo of Jeremy Jo

Jeremy Jo

August 12, 2024

5  out of  5
rating by Jeremy Jo
"Rio is a fantastic agent through and through. From start to finish, from putting my quotes together for my home, auto, umbrella and personal items, he made sure to see things through. His follow up is on point. I’m truly happy with the whole experience dealing with Rio. Rio is truly a wonderful asset in this agency. Thank you, Rio."
We responded:
"Thank you, Jeremy! We think Rio is fantastic as well and we appreciate your recognition and kind words. We will be sure to share this with our team! =)"
Profile photo of Riaz Kelly

Riaz Kelly

August 12, 2024

5  out of  5
rating by Riaz Kelly
"I was helped by Jonathan. He was very helpful and transparent. He explained everything to me concisely and made the process super easy!"
We responded:
"Thanks so much for your 5 stars, Riaz! Jonathan is a great member of our team and we're lucky to have him. We appreciate you sharing your positive experience with us and we're happy to be your good neighbor here in Chicago! 🚗🏠 ~ Jenny Tola, State Farm Agent "
Profile photo of Jay Reagan

Jay Reagan

August 12, 2024

5  out of  5
rating by Jay Reagan
"Team is fantastic! I've had Jenny tola state farm for years now and they're always prompt, pleasure to talk to you, and have assisted me with multiple claims over the years!"
We responded:
"Jay, thank you so much for this kind review! We appreciate your loyalty and we look forward to servicing your account for years to come. Thanks again and take good care!"
Profile photo of Gina Lam

Gina Lam

August 10, 2024

5  out of  5
rating by Gina Lam
"Harry have very good customer service."
We responded:
"Gina, thank you for sharing your positive experience with Harry! Harry is an amazing part of our team who goes above & beyond for our clients every day. We appreciate your business and allowing us to be your good neighbor here in Chicago 😃 ~ Jenny Tola, State Farm Agent "
Profile photo of Keith “KeithRNB” Kimbrough

Keith “KeithRNB” Kimbrough

August 9, 2024

5  out of  5
rating by Keith “KeithRNB” Kimbrough
"Jenny Tola's State Farm customer service staff was very respectful. They didn't rush explaining and providing auto quotes to me. Specifically, Jonathan was very honest, and gave specific details of what would be covered within liability and full coverage auto insurance. Thank him dearly, and thanks to Jenny Tola's staff directly. 🙏🏽🙏🏽"
We responded:
"Keith, we love reading reviews like ours: our team takes pride in providing excellent, friendly service that is detail-oriented and focused on your own needs. We'd like to wholeheartedly thank you for your generous words! It is a pleasure being your good neighbor here in Chicago 🙌 ~ Jenny Tola, State Farm Agent "