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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

James T

November 13, 2023

5  out of  5 rating by James T
"The staff are on top of things and very helpful!"

Brittney Buford

November 13, 2023

5  out of  5 rating by Brittney Buford
"Really really team and service"

Deborah Halpern

November 6, 2023

5  out of  5 rating by Deborah Halpern
"Harry Haghanegi was incredibly helpful in helping me resolve an issue I had with a traffic ticket I received. He answered every question I had thoughtfully and thoroughly. Thank you!"

derek kwansah

October 22, 2023

5  out of  5 rating by derek kwansah
"The best state Farm agent ever working with, she's real"

Rosa Haraf

October 18, 2023

5  out of  5 rating by Rosa Haraf
"Response is always quick and with resolution."

Wendy Ju

October 12, 2023

5  out of  5 rating by Wendy Ju
"Jenny's team is very professional and efficient. They gave me the best price for both homeowners' insurance and auto insurance. They always reply to my email within 10 minutes! They are amazing. Highly recommend."

Malcolm R

September 27, 2023

5  out of  5 rating by Malcolm R
"Every time I call I get pleasant and competent service from Harrison. He’s professional and organized."

Alexander Gastevich

September 13, 2023

5  out of  5 rating by Alexander Gastevich
"My family has a number of policies with Jenny Tola. Her office manager Laura has been beyond fantastic to work with and I would highly recommend her for all insurance needs."

Dorica Wiley

September 8, 2023

5  out of  5 rating by Dorica Wiley
"I am very happy with State Farm. Reo has a very pleasant personality."

diva of the voice

September 5, 2023

5  out of  5 rating by diva of the voice
"Harry is very professional he helped me even though My English was not that good he’s explained it to me the way I could understand. Thanks a lot."

Robert Szymanski

September 1, 2023

5  out of  5 rating by Robert Szymanski
"I have always received only the best service and advise from the staff. It seems as if they take a personal interest and develop a relationship with us. Always helpful and accommodating. Wish all of life was this way!"

Theo Nunez

July 19, 2023

5  out of  5 rating by Theo Nunez
"Just purchased a new policy and received the best customer service from the whole team especially, Harry! He was very patient and thorough in answering my many questions."

Rafa Trinidad

July 3, 2023

5  out of  5 rating by Rafa Trinidad
"Harry is amazing Highly recommend their service. Extremely helpful and always answers my questions.Very happy with his service."

Wendy Lee

June 28, 2023

5  out of  5 rating by Wendy Lee
"Thank You for your quick response today."

Ravi M

June 10, 2023

5  out of  5 rating by Ravi M
"“Like a good neighbor,” Jenny Tola and her team (particularly Harry H) are always ready and available to help and support with my insurance needs. Harry is affable, professional, patient, knowledgeable, and very diligent. I have been with State Farm for 25+ years, so one could argue that I’m a very loyal customer. My overall experience with State Farm has been mostly positive. Last year, I was with a different State Farm agent, but I felt like my needs were not being met. That office mostly conducted business by email, no one bothered picking up the phones. It felt very impersonal. Emails are great for a quick question, but not helpful if you are going back and forth via email and being asked to divulge sensitive personally identifiable information via unsecured email. Out of frustration, I called around and came across Jenny Tola’s group. Harry picked up the phone – he was understanding, easy to talk to, incredibly generous with his time, and he really took the time to understand and walk me through my insurance needs. He quickly built a trusting relationship with me over the phone. Following my conversation with both him and Jenny, I was convinced this felt right and I wanted Jenny to be my insurance agent. I have been with Jenny’s team for a year now and hands down, it was the best decision I made. They have been wonderful to work with and I would highly recommend Jenny Tola to anyone in the market for auto, home, life insurance."

Jonathon Kinyon

May 19, 2023

5  out of  5 rating by Jonathon Kinyon
"Laura helped me cancel policies after selling our home in Illinois. She was incredibly helpful and efficient. She went over and above to help me provide required documentation for FEMA flood insurance. I have been a customer with Jenny Tola’s office since 2008 and have always received outstanding assistance."

Brooks Courtright

May 11, 2023

5  out of  5 rating by Brooks Courtright
"You won't find better customer service or more timely turnarounds on insurance quotes. Responsiveness is also without equal. What this means is I have the coverage I want in place within hours or even minutes of deciding I want it. In this day and age, when the tools for rapid transactions are at any small business' fingertips, I'm still consistently finding it's easier doing business with Jenny's team than just about any other business I transact with."

Sarah Dhake

April 25, 2023

5  out of  5 rating by Sarah Dhake
"5/5 all around! I changed to Jenny Tola's State Farm office from a different State Farm agent around 1 year ago. It has been lovely! I primarily interact w/ with Laura Llano, who is the office manager, who is always so incredibly helpful, timely & responsive. It has been such a pleasure working w/ her. I cannot recommend this office enough!"

Marnie martin

March 24, 2023

5  out of  5 rating by Marnie martin
"Laura was great. Very knowledgeable. Response time was quick and sufficient."

Reuben Rios

March 15, 2023

5  out of  5 rating by Reuben Rios
"Jenny and everyone on her team are always a class act."

Steve Wisegarver

March 13, 2023

5  out of  5 rating by Steve Wisegarver
"Top notch service. 10/10 would recommend. Rio, especially, made my experience excellent!"

Lucy Davis

February 24, 2023

5  out of  5 rating by Lucy Davis
"Laura was so wonderful to work with! All the staff there are friendly and so helpful"

Will Leonard

February 9, 2023

5  out of  5 rating by Will Leonard
"Called on this agency for renter's insurance a couple years ago, and after moving back to Chicago just set up with them again. While I have yet to actually speak with Jenny herself, everyone I have dealt with there has been very nice, professional, and helpful. Most recently I worked with Rio Shigeta, who proved how great it is to be able to speak to actual humans instead of robots, or having to just use the website."

Edith Freyer

February 9, 2023

5  out of  5 rating by Edith Freyer
"I've been working with Jenny Tola's office for years and have always had excellent experiences. They are quick to respond and are very knowledgable."

Maritza De Reed

January 25, 2023

5  out of  5 rating by Maritza De Reed
"! LAURA ! es EXCELENTE y muy profesional y muy buen SERVICIO, ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐"