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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kathleen O'Connell

March 27, 2026

5  out of  5
rating by Kathleen O'Connell
"I had a fantastic experience with Issac Helms from Jenny Tola’s State Farm Insurance office! I realized that my existing homeowners coverage from another State Farm office was wrong, so I changed to this office and called to get a new quote. Issac was super friendly, professional, trustworthy, and called me back with my new quote within 30 minutes, saving me $1400! He then called my mortgage company to give them the new insurance information and I was all set up in record time. I highly recommend Issac and so thankful for his help!"
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Timothy Yon

March 27, 2026

5  out of  5
rating by Timothy Yon
"Jenny and her team has been great to work with over the years! Especially Harry and Shane! They are always quick to get back to me with answers to any questions and getting my policies updated! They are great!"
We responded:
"Timothy, we love reading reviews like yours: thank you so much for your kind words! It’s been a pleasure working with you over the years. Harry, Shane, and I are glad that we’ve been able to promptly assist you and keep your policies updated. We truly appreciate your trust and look forward to continuing to support you whenever you need us! - Jenny Tola State Farm "
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kenjiken

March 26, 2026

5  out of  5
rating by kenjiken
"Jonathan and the team at Jenny Tola’s office is always a pleasure to work with! Quick, friendly and clear communication. Thanks!"
We responded:
"Kenny, thank you so much for your kind review! We are happy to hear of your positive experience with Jonathan and our team: thank you for entrusting us to take care of your insurance needs. - Jenny Tola Insurance "
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yasin çalık

March 26, 2026

5  out of  5
rating by yasin çalık
"Jonathan is the nicest! He does his job very well."
We responded:
"Yasin, we wholeheartedly appreciate your kind review! Jonathan is an amazing part of our team. It’s a pleasure being your good neighbor. - Jenny Tola State Farm"
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Julia Manson

March 26, 2026

5  out of  5
rating by Julia Manson
"I’ve been a client for many years and have multiple policies. The service I have received has always been stellar. Super responsive and great to work with. Shane and Jenny are awesome! Highly recommend!"
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Macintosh N aay

March 26, 2026

5  out of  5
rating by Macintosh N aay
"Jenny Tola and her team do a great job, highly recommend!"
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Kelly McCarthy

March 25, 2026

5  out of  5
rating by Kelly McCarthy
"I worked with Jenny for years and she is always very responsive and super helpful. I would highly recommend her!"
We responded:
""Thank you so much for your kind words, Kelly! It’s been an absolute pleasure working with you over the years - Jenny Tola State Farm"
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Dylan Luna

March 25, 2026

5  out of  5
rating by Dylan Luna
"Excelente trabajo"
We responded:
"Dylan, ¡Gracias! Agradecemos tus comentarios positivos. Es un placer ayudarle con sus necesidades de seguro. - Jenny Tola State Farm"
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Rita Rexing

March 23, 2026

5  out of  5
rating by Rita Rexing
"Very helpful with my situation"
We responded:
"Rita, being helpful is what we’re all about – let us know if we can ever be of further assistance! We appreciate taking care of your insurance needs. - Jenny Tola State Farm "
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Eric Biederman

March 20, 2026

5  out of  5
rating by Eric Biederman
"Receptive, available, and competitive when that isn't always the case when looking for value."
We responded:
"Eric, we wholeheartedly appreciate your positive review! Receptive, available, and competitive is what we’re all about: please know that is an absolute pleasure taking care of your insurance needs as your good neighbor 💯"
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Hope Thompson

March 19, 2026

5  out of  5
rating by Hope Thompson
"Jonathan from Jenny Tola’s office was amazing to work with! He was very friendly and helpful and walked me through the entire process. Thank you!"
We responded:
"Hope, thank you for your kind review! We're thrilled to hear of your positive experience with Jonathan. It is a pleasure taking care of your insurance needs as your good neighbor! 🙂 - Jenny Tola State Farm Insurance"
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Rose Dunbar

February 24, 2026

5  out of  5
rating by Rose Dunbar
"Jonathan was a pleasure to work with! So helpful and very attentive to all our questions."
We responded:
"We love reading reviews like yours, Rose: thank you for your 5 stars! We appreciate taking care of your insurance needs as your good neighbor here in Chicago 🏡 - Jenny Tola State Farm"
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Elayne Deelen

January 22, 2026

5  out of  5
rating by Elayne Deelen
"Jenny’s team (I worked with Jonathan) was great - super helpful, responsive, and knowledgeable. The process of getting new car insurance couldn’t have been easier through their office!"
We responded:
"We are thrilled to hear of your positive experience with our team, Elayne! Thank you for your kind review: it's a pleasure being your good neighbor here in Chicago 🙌 - Jenny Tola State Farm"
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Marylou

January 7, 2026

5  out of  5
rating by Marylou
"Jenny Tola is an Excellent, Professional, Carring Statefarm Insurance Agent that is very helpful in helping me select the right insurance plan for me."
We responded:
"Marylou, thank you so much for your kind review! We're happy to be your good neighbor here in Chicago. - Jenny Tola State Farm Insurance "
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Jessica Glenn

December 10, 2025

5  out of  5
rating by Jessica Glenn
"Isaac helped me to transfer my State Farm account from another state. He was fast, friendly and professional. Thanks for the great customer service!"
We responded:
"Jessica, thank you for your kind review! Isaac is a terrific part of our team and we're thrilled to hear of your positive experience with him. It is a pleasure taking care of your insurance needs as your good neighbor here in Illinois! 🙂"
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Todd Wegner

December 5, 2025

5  out of  5
rating by Todd Wegner
"Harry was not only knowledgable but also made the process of getting a new auto quote easy—and I saved money!"
We responded:
"Todd, we love reading reviews like yours! Harry is an amazing part of our team who goes above and beyond for our community. It's a pleasure taking care of your insurance needs as your good neighbor 🚗"
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Mark Fenzel

December 1, 2025

5  out of  5
rating by Mark Fenzel
"Harry Jonathan Laura Beth are the best. Jenny too. Helping unravel the most awful knots that Mortage companies and banks create !"
We responded:
"Mark, it's an absolute pleasure being your good neighbor! Our team is always ready to assist in any event. We wholeheartedly appreciate your business with us 💯"
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Jose Diaz

November 6, 2025

5  out of  5
rating by Jose Diaz
"Great group at Jenny Tola office! Anytime I have a question they are always happy to help and get it done fast they don’t give you runaround like some companies."
We responded:
"Hi Jose, it's so nice to receive your amazing review! We thank YOU for your loyalty; you've been a customer of ours for many years and we hope you know that you are sincerely appreciated. Please keep in touch with us anytime if we can be of assistance to you. Jenny Tola State Farm Agent"
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Juan Rodriguez

October 28, 2025

1  out of  5
rating by Juan Rodriguez
"State Farm does not live up to its commercials. When you need them the most, they are not around. I filed a claim on 9/24/25 after a major leak in our building. I submitted the claim that same afternoon , but nearly a week later I still don’t have an adjuster assigned. In a major city, this kind of delay is unacceptable. The stress, dust, and constant fans have triggered my asthma. Our home is small and now unlivable, unsafe for our two small dogs, and the conditions killed our plants and saltwater fish. I even ended up in the ER from the impact on my health. My HOA’s ServPro team has been inspecting and running dehumidifiers, but without guidance from State Farm, I can’t move forward with repairs. I’ve called multiple times and only get confirmation that “no one is assigned yet.” For a company that advertises being “like a good neighbor,” this experience has been the exact opposite. I am extremely unsatisfied and disappointed. Update: It’s been one month since I filed my claim with State Farm, and there’s still no resolution. The entire point of having home insurance is to be supported when something catastrophic happens to your home — not to be left fighting for basic help. State Farm continues to refuse coverage for personal property that was clearly water damaged, and they’ve been dragging their heels on every part of this process. The situation has been both emotionally exhausting and financially devastating. This has been the most difficult experience I’ve ever had as a homeowner — and the biggest mistake was trusting that State Farm would actually be “like a good neighbor.”"
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Theo coulis

October 27, 2025

5  out of  5
rating by Theo coulis
"I had the pleasure of working with Jonathan today ! Extremely helpful and very professional."
We responded:
"Theo, thank you very much for your kind review! We're thrilled to hear of your positive experience with Jonathan, who is an amazing member of our team: we whole-heartedly appreciate taking care of your insurance needs as your good neighbor 🚗🏡"
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Elizabeth Mackie

October 6, 2025

5  out of  5
rating by Elizabeth Mackie
"I was searching for a new insurance company. I luckily got Jonathan Hayes. This young man took great care of seeing that everything was to my advantage. He was pleasant as well as friendly. He waited while I spent time looking for information. He makes the task of finding new Insurance easier especially for a Senior Citizen. Thanks!"
We responded:
"Elizabeth, we love reading reviews like yours! We are thrilled to hear of your positive experience with Jonathan, who is always looking out for everyone in our community. It is a pleasure taking care of your insurance needs as your good neighbor here in Chicago💯"
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Jacqueline Sartore

October 3, 2025

5  out of  5
rating by Jacqueline Sartore
"Jonathan was incredibly helpful, pleasant and informative when I needed assistance insurance a device. The process was an absolute breeze thanks to him, and I had my device insured same day. You can’t beat this level of customer service!"
We responded:
"Jacqueline, we wholeheartedly appreciate your kind review! Jonathan is a great member of our team who goes above and beyond for our clients. It is a pleasure taking care of your insurance needs as your good neighbor here in Chicago 🏡"
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Lisa

September 25, 2025

5  out of  5
rating by Lisa
"Thank you to Harry for helping with renter insurance. Knowledgeable and very helpful! Thanks again Harry!!"
We responded:
"Lisa, thank you for sharing your positive experience with our team! Harry is very proactive when it comes to assisting our community - we appreciate taking care of your insurance needs 💯"
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Greg M

September 24, 2025

5  out of  5
rating by Greg M
"I met with Jenny and her team today and discussed the insurance claim process. Her team was knowledge and it shows that they care about thier clients. I look forward to working with her and her team in the future."
We responded:
"Greg, we appreciate your kind review and your business! It is a pleasure taking care of your insurance needs as your good neighbor. Please don't hesitate to contact us if we can be of further assistance in any event."
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Vachel White

September 23, 2025

4  out of  5
rating by Vachel White
"Jenny’s associates are always available and helpful at all times. Thank you"
We responded:
"Thank you for your kind review Vachel! Let us know if we can be of further assistance, it's a pleasure taking care of your insurance needs as your good neighbor "